The first incident of sales promotion in action, according to Iain Arthur, occurred in Genesis, in the Garden of Eden. Adam ate an apple from the Tree of Knowledge and paid the price. In this case the snake was the salesman, the tree was superbly merchandised, with excellent display support material and the price was self doubt. ‘So what part of Eve have to play in this point-of-sale decision to purchase?’
The first incident of sales promotion in action, according to lain Arthur, occurred in Genesis, in the Garden of Eden. Adam ate an apple from the Tree of Knowledge and paid the price. In this case the snake was the salesman, the tree was superbly merchandised, with excellent display support material and the price was self doubt. ‘So what part of Eve have to play in this point-of-sale decision to purchase?’
Arthur is the managing director of Kingsland Lloyd Peterson, a sales promotion agency. He was speaking to more than 100 delegates (60 per cent of whom were women) at International Business Communications’ ‘Advertising and Marketing to Women’ two-day conference this week.
Women are important to advertisers; more than 70 per cent of advertising is now aimed at them. (Call it Pounds 350 million to the advertiser, if you will. ) ‘Women are more important than men’, in the laconic words of speaker Carol Reay, management planning director of Jenner Keating Becker Reay advertising agency. In 1987 women have more spending power than ever before. They may be 42 per cent of the labour force, but they account of 80 per cent of consumer expenditure. And research shows that their self-preceptions are changing. Their need for ‘self-identigty’ is growing.
Yet many speakers at the conference maintained that the attentions of advertisers are being misdirected. Kay Scorah, an advertising consultant, spoke particularly of the lost tribe of the post-war generation: the ‘greying’ population, in ad speak. ‘a lot of energy and attention is devoted to young people and yuppies,’ she said, ‘but perhaps because we all refuse to grow old, we have neglected the over-45s. ‘ By the year 2000, more than 23 per cent of the population will be aged between 45 and 64; they will have well in excess of Pounds 18.8 billion of disposable income, and make their own decisions about spending it. Scorah believes it is well worth learning how to, in her words, ‘seduce the older women’.
‘How can it be that there is such a vast amount of out-of-touch advertising around for women?’ asked Reay. She cited the advertisements for Timotei shampoo, with its image of a woman in a poppy field. ‘An ultra-romantic portrayal that stands out for its inappropriateness. ‘ The image-making business ‘had got the image wrong’.
‘To date, the marketeer and advertiser alike have treated women as uniform and as captive – usually at the kitchen sink,’ explained Ann-Marie Dyas, bvoard account director at Boase Massimi Pollitt advertising agency. ‘The minute you describe your target audience as ‘housewives’ or ‘mothers’ or ‘career women’, you are into repression and not expression. ‘ The advertisers repertoire of stereotypes, she said, consist of the glamorous woman (a model) with an ‘interesting’ job and probably a BMW or two in the garage; and the unglamorous woman (a mum) living life at the bottom in a spotless kitchen. ‘Women don’t mind being shown doing domestic things, as long as they are seen to be competent and have outside interests. Just as they don’t object to nudity as long as it is seen to be relevant to the product – like suncream or a shower. ‘
Raising the standards, more research, casting at script stage and generally taking more account of women’s views will help to break the moulds, Increasingly women are buying values rather than products. ‘Philosophy and imagery are the new USPs (unique selling propositions),’ explained Dyas. Equality is what is desired; and equality for women is not about a woman in a bowler hat.
It is about changing fan belts rather than hitching lifts, as the Pretty Polly television commercial. Competent yet retaining her feminity: she wears stockings, but she also knows hwo to use them to replace the fan-belt.
In the world of advertising fantasy, women’s aspiratins rarely match the advertisers conceptions. ‘Women resent our obsession with the young and beautiful,’ Dyas said. ‘They are asking us – loudly – to show more ordinary real women in advertising. ‘
Some have already got there. ‘Both Oxo and Persil, in their different ways, are widely seen as accurate and enjoyable reflections of contemporary life, featuring modern mothers who combine humour, character, warmth and – most important of all – intelligence and individuality,’ explained Judie Lannon of J Walter Thompson. Oxo ads shown a realistic family life, with warts and all sympathetically portrayed. Persil gets away from the traditional washing machine syndrome with its stylish use of a punk and his washing.
But, to return to the Garden of Eden, it is worth remembering that Eve was in fact the deciding influence: the purchaser of the point-of-sale.